Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Value for money

We had submitted a request on a refinancing website. One senior Mortgage banker from Consumer Direct Mortgage, Mr.

Alton Johnson sent an email on feb 14th after collecting our preliminary data that his quote is 2.75% for 15 years Fixed interest rate. After , collecting all confidential information and running credit check, this broker says it was typo and he meant 3.25%. When will the businesses learn to stand behind their quotes and written promises from there SENIOR Brokers who callously take the consumers.Will this Mr.

John Alton and Consumer Direct Mortgae just getaway and dupe other consumers , non stop???? This experience is making me wary of internet based companies, although that seems to be the way, businesses are done now.

Product or Service Mentioned: Consumerdirect Mortgage Fixed Rate Mortgage.

Reason of review: Not as described.

Monetary Loss: $10000.

Preferred solution: Let the company propose a solution.

I liked: Stay away.

I didn't like: Bait and switch.

Company wrote 0 private or public responses to the review from Feb 18, 2017.
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